Highly Recommended – So we turned on our heater for the first time this fall and no heat, it was about 8:30pm. No chance of getting a hold of a hearter repair person at that time of day but decided to call NW Heating & Cooling and leave a message for the following day. Jerry Heckman picked up the call ask some questions about our heater and said he would be there by the next day. Jerry was there as promised and we had heat. Jerry is very friendly and competent heater repair person. I highly recommend Jerry if you need heating help.